Shipping policy
Economy Shipping is free USA on most orders. Some items have 5-8 days domestic shipping at US locations only.
We ship all orders the same day or next business day. Once an order is shipped, we will email you a tracking number. We ship to all USA states excluding Puerto Rico, Hawaii, Alaska, APO/FPO/DPO. Please make sure you enter the correct shipping address at the checkout. We will not make any changes to the shipping address once you place the order. If any shipment is returned due to an error in the shipping address provided to us or due to package not being claimed by the receiver, we will deduct $6.99 from the purchase price prior to issuing the refund.
|
Delivery to |
Delivery Service |
Shipping Cost |
Each additional item |
Delivery terms, days |
|
USA |
Economy |
Free |
Free |
5-8 |
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our domestic warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 5-8 days for your order to arrive at the Sipping Address. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
TAX
Prices listed on our website are tax deductible in US dollars, which means you may be required to pay duties and taxes when receiving your order in other states. Import taxes, duties and related customs fees may be due after your order arrives at the final destination, which is determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs office in your country. For more information about fees, please contact your local customs office.
CAN I CANCEL MY ORDER?
Cancelling or Canceled Orders: Eligible for full refund, including S&H, ONLY if cancelled prior to shipping. We cannot process claims, refunds or additional requests once package is in transit with the carrier. You have 30 minutes to cancel your order.
Still have questions? Please write to us by e-mail: support@baobabworkshop.com